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Please note that you are using Arcadja's ON-LINE SUPPORT service.
The username and password for Arcadja Auctions CANNOT be used.
No registration is required to get assistance from our staff.
However, you can become a user in order to view your submitted ticket history.

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Announcements - Welcome to Support @ Arcadja

Welcome to Support @ Arcadja, Arcadja’s information centre which aims at solving users’ problems.

If you wish to receive information about Arcadja’s services and how to use them, visit our Knowledge base. Our Knowledge base also contains a lot of useful information for artists and auction houses. If you need specific assistance you can open a ticket, our customer care service will reply to you as soon as possible! If you have never used a ticketing service you can follow our guide.

Responses during office hours: 9.00am to 6.00pm UTC + 1 (CET) in winter / UTC +2 (CEST) in summer