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However, you can become a user in order to view your submitted ticket history.

 
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BUYING A SUBSCRIPTION


To buy a subscription to Auctions you have to:
  • log in to MyArcadja;
  • enter your username/e-mail and password (therefore you have to be a registered user);
  • click on Buy from the top menu, as indicated in the figure below.
Subscribe to Auctions

Once you have clicked on the indicated link, the Buy page will open.

The purchase of a subscription is articulated in three consecutive steps:
  1. choosing the type of subscription (fixed term BASIC, continuing BASIC);
  2. completing the user's personal profile (compulsory for fiscal reasons);
  3. choosing the payment method .
1. Type of subscription

There are two types of subscriptions with fee:
  • fixed term BASIC, for subscriptions which end after a certain number of months.
  • continuing or recurrent BASIC, which runs monthly and is AUTOMATICALLY RENEWED after the month during which the subscription has been used.
Buying a subscription without having another subscription to Auctions

If you do not have a subscription you can choose to buy any of the types listed.

Buying a fixed term subscription having another fixed term subscription to Auctions

If you already have a fixed term subscription you can buy one or more fixed term subscriptions even before the expiry date of your current subscription: the months purchased will be added to the remaining period of your current subscription.

Example #1: If you buy a 4-month BASIC subscription and straight away you buy another 12-month BASIC subscription, you will be able to use your subscription for 16 months.

Example #2: if you have a 4-month BASIC subscription, which you have used for 2 months, and you buy a 12-month BASIC subscription, you will have a 16-month subscription, 2 months of which already used and 14 months to be used.

Buying a continuing subscription having another fixed term subscription to Auctions

If you already have a fixed term subscription you cannot buy a continuing subscription and add it to your current subscription: you will have to wait for the current subscription to expiry and then proceed with the purchase of a continuing subscription
Consequently, on the page where you can select the type of subscription, the option of a continuing subscription will be disabled for users who have a fixed term subscription.

Buying a fixed term subscription having another continuing subscription to Auctions

If you already have a continuing subscription you cannot buy a fixed term subscription and sum it to your current subscription but you have to
  • cancel the continuing subscription
  • use the month that is due to expire
  • when the last month has expired, proceed with the purchase of a fixed term subscription.
Buying a subscription with outstanding payments

It is not possible to buy any type of subscription having an outstanding payment request: to be able to proceed with the purchase of other subscriptions, it is compulsory to complete the outstanding payment or request its cancellation.


Summarizing
:

  chance to buy a
pre-existing subscription
fixed term subscription
continuing subscription
none
yes
yes
fixed term subscription
yes
no
continuing subscription
no no
outstanding payment
no no



To buy a subscription, you have to keep into account the bonds relative to the payment methods described in section 3. Payment method .

At this point, once you have chosen the type of subscription to buy, in order to proceed click on the Continue button at the bottom of the page (highlighted in red in the figure below):
Subscribe to Auctions
2. Completing the user profile

The visualization of the Complete your personal details page requires you to fill in or if necessary update your personal information
It is important to fill in correctly the compulsory fields of your profile because they are used to calculate the VAT and to issue the invoice relative to the purchase of the subscription.

If the compulsory fields have already been filled in correctly and it is not necessary to make any changes, go on to section 3. Payment methods, otherwise continue reading this section.

To fill in correctly this page it is necessary to:
  • read carefully the privacy policy;
  • fill in all the compulsory fields (indicated with an "*") and if necessary fill in even the optional fields;
  • click on the Continue button at the bottom of the page.
If any errors have occurred (typically of compulsory values that have not been entered) an error message will be visualized inviting you to check the incorrect fields and to fill in the missing ones.
Take care to fill in the form and click again on the Continue button. If no errors occur, the details are sent and the next page will open.

In the figure below you will see the Complete your personal details page, complete with sample details.
Subscribe to Auctions
3. Payment method

Once you have clicked on the Continue button, the Choose a payment method page will open.

The choice of payment method is strictly bound by the type of subscription chosen:
According to the type of subscription chosen, you will see only the possible payment methods.

For futher details on the various payment methods, click on one of the following links:
To proceed in the purchase of a subscription, select the payment method desired and click on Continue or Pay now to open a payment request, as shown in the figure below.
Subscribe to Auctions
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