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Please note that you are using Arcadja's ON-LINE SUPPORT service.
The username and password for Arcadja Auctions CANNOT be used.
No registration is required to get assistance from our staff.
However, you can become a user in order to view your submitted ticket history.

Ticket History

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Subscribing to Auctions with Credit Card
It is possible to pay exclusively fixed term subscriptions by credit card.
To buy a continuing subscription, click here.

For further details on the different types of subscription, on payment methods and for general information regarding the purchase of a subscription, click here.

To pay by credit card, select CREDIT CARD/PAYPAL on the Buy page, section Choose your payment method, then click on the Pay now button at the bottom of the page, as you can see in the figure below.

: IT IS NOT COMPULSORY to have a PayPal account to pay by credit card. Payments by credit card use PayPal's website but it is possible to enter the details relative to your credit card without signing up/logging in to PayPal’s website.

Payments - Credit card
After clicking on the Pay now button , you will be redirected to PayPal’s website: if you already have a PayPal account you can access your personal page through LOG IN TO PAYPAL and pay with your PayPal account.

If you DO NOT have a PayPal account, click on the Continue link in the paragraph Don’t you have a PayPal account? highlighted in red in the figure below.

Payments - Credit card
After clicking on the Continue link a page will open where you have to enter all the details of your credit card (visible in the figure below): once you have finished, click on Continue to make the payment.

Payments - Credit Card
After clicking again on the Continue button, the verification page of your payment will open: check the information entered and, if correct, click on the Pay now button to forward your payment highlighted in red in the figure below.
Payments - Credit Card
After clicking again on the Pay now button, the summary page of the information relative to your payment will open: click on Return to browse Arcadja’s website to return to our site.
Payments - Credit Card
Once you are back on our website, you will see again the summary of information and the result of your payment will be indicated: in green if no errors have occurred, in red if there have been any errors and the payment is still outstanding.
As soon as we receive the confirmation that the payment has been made, we will activate your subscription and send you an e-mail confirming the successful receipt. From that moment you will be able to use the subscription you have purchased.
Payments - Credit Card
How to complete outstanding payment requests

You can visualize outstanding payment requests by selecting Outstanding payments from the menu.

To complete an outstanding payment request, select it from the list and follow the instructions indicated in the detail of payment.
In this case you simply need to click on the Pay now button, highlighted in the figure below.
Payments - Credit Card
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