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Please note that you are using Arcadja's ON-LINE SUPPORT service.
The username and password for Arcadja Auctions CANNOT be used.
No registration is required to get assistance from our staff.
However, you can become a user in order to view your submitted ticket history.

Ticket History

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Invoice request
How to request an invoice

An invoice is compulsorily issued for every payment request.
Once it has been issued after a successfully completed payment request, it is immediately sent to the e-mail given in the user's profile.
You can view your invoices from the Completed payments page, by opening the detail of a payment and clicking, if it is there, on the link Download invoice.

Important: it is possible that, after clicking on Download invoice, the Completed payments page stops working once you have downloaded and opened the invoice. To repristinate the features of the page, just click on the Refresh button of your browser or press F5.
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